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Working with us

Check-in/ Ground Crew - Wellington 

The role is based in Wellington Airport with an immediate start, we require:

  • One part-time staff member for a minimum of 15-20 hours per week (with the potential to pick up shifts as desired/available). The shifts will consist of mornings or afternoons/evenings Monday to Sunday.

Role responsibilities include:

  • Providing exceptional customer service to all our customers.
  • Check-in of passengers and baggage in a confident and friendly manor.
  • Aiding passengers in making bookings, rescheduling flights, and resolving any travel issues.
  • Loading and unloading baggage into aircraft.
  • Supervising and assisting passengers to and from the aircraft.
  • Maintaining the cleanliness and general tidiness of aircraft
  • Completing various admin tasks at the start and end of each day.
  • Assisting Pilots and other Ground Crew members in getting the planes away safely and on-time, especially in adverse weather conditions.
  • Maintaining company safety and security procedures.

Necessary Traits

Customer service experience is essential.

The job can get very busy, and requires someone who can think on their feet.  As you may at times be the only Ground Crew member in the office, you need to be reliable, punctual, motivated and be able to take initiative.  

The positions are shift work, on a flexible roster. You will need to be available for work on weekdays, weekends and public holidays and have a high degree of flexibility.

You must be able to work well alone, as part of a team and be able to interact well with a diverse range of people.

Benefits

After 6 months of employment at Sounds Air you will qualify for a generous staff travel privilege.

If you are looking for a new challenge and have fabulous customer service skills this could be the position for you!                                                        

Please include a cover letter with your application.

We look forward to hearing from you!

After 6 months of employment at Sounds Air you will qualify for a generous staff travel privilege.

If you are looking for a new challenge and have fabulous customer service skills this could be the position for you!                                                        

Please include a cover letter with your application.

We look forward to hearing from you!

Apply Here

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